Privacy Policy

Last Updated: October 14, 2025

1. Introduction

Breaknine, Inc. ("Breaknine," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our AI-powered outreach platform and related services (collectively, the "Service").

This policy applies to information we collect through our website, platform, and any related services, sales, marketing, or events. By using our Service, you agree to the collection and use of information in accordance with this policy.

California residents have the right to know, delete, correct, and opt out of the sale or sharing of their personal information. For residents of the State of California, and other states that grant consumers particular rights to opt-out, delete and access their data, please click here to find out more about your rights under the California Consumer Privacy Act of 2018 ("CCPA") and similar laws in those other, respective states.

2. Information We Collect

2.1 Service Information

When you use our Service, we collect:

  • Account information (name, email address, company name, job title)
  • Contact details and business contact information
  • Payment and billing information
  • Authentication credentials
  • Prospect and contact data you input into the platform

2.2 Usage Information

We automatically collect information about how you interact with our Service:

  • Device information (IP address, browser type, operating system)
  • Log data (access times, pages viewed, actions taken)
  • Cookies and similar tracking technologies
  • Performance and analytics data

2.3 Marketing Information

When you interact with our marketing materials, we may collect:

  • Name and company details
  • Job title and professional information
  • Email address and phone number
  • Marketing preferences and communication history

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Generate AI-powered insights and personalized outreach content
  • Analyze usage patterns and optimize platform performance
  • Develop new features and services
  • Send marketing and promotional communications (with your consent)
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Artificial Intelligence and Machine Learning

Our Service uses artificial intelligence and machine learning to enhance outreach personalization and effectiveness. We may use your data to:

  • Train and improve our AI models
  • Generate personalized messaging recommendations
  • Analyze prospect engagement patterns
  • Provide intelligent insights and suggestions

We implement appropriate safeguards to protect your data during AI processing and do not use your confidential information to train models that benefit other customers.

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

5.2 Business Partners

We may share information with business partners to provide specific services you've requested or to enhance our Service offerings.

5.3 Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5.4 Business Transfers

If Breaknine, Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Compliance and enterprise-grade security standards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request that we correct inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information, subject to certain exceptions
  • Opt-Out: You can opt out of marketing communications at any time
  • Data Portability: You can request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@breaknine.ai. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate steps to ensure that your information receives adequate protection.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@breaknine.ai.